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feat(work): 新增微信客服统计管理相关接口

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Fu Diwei
2022-03-14 15:47:20 +08:00
parent 04f67c1c8a
commit dcead8cad3
9 changed files with 428 additions and 20 deletions
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5
test/SKIT.FlurlHttpClient.Wechat.Work.UnitTests/ModelSamples/CgibinKf/CgibinKfGetCorpStatisticRequest.json Normal file
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@@ -0,0 +1,5 @@
{
"open_kfid": "OPEN_KFID",
"start_time": 1645545600,
"end_time": 1645632000
}

30
test/SKIT.FlurlHttpClient.Wechat.Work.UnitTests/ModelSamples/CgibinKf/CgibinKfGetCorpStatisticResponse.json Normal file
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{
"errcode": 0,
"errmsg": "ok",
"statistic_list": [
{
"stat_time": 1645545600,
"statistic": {
"session_cnt": 2,
"customer_cnt": 1,
"customer_msg_cnt": 6,
"upgrade_service_customer_cnt": 0,
"ai_session_reply_cnt": 1,
"ai_transfer_rate": 1,
"ai_knowledge_hit_rate": 0
}
},
{
"stat_time": 1645632000,
"statistic": {
"session_cnt": 2,
"customer_cnt": 1,
"customer_msg_cnt": 6,
"upgrade_service_customer_cnt": 0,
"ai_session_reply_cnt": 1,
"ai_transfer_rate": 1,
"ai_knowledge_hit_rate": 0
}
}
]
}

6
test/SKIT.FlurlHttpClient.Wechat.Work.UnitTests/ModelSamples/CgibinKf/CgibinKfGetServicerStatisticRequest.json Normal file
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@@ -0,0 +1,6 @@
{
"open_kfid": "OPEN_KFID",
"servicer_userid": "zhangsan",
"start_time": 1645545600,
"end_time": 1645632000
}

26
test/SKIT.FlurlHttpClient.Wechat.Work.UnitTests/ModelSamples/CgibinKf/CgibinKfGetServicerStatisticResponse.json Normal file
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@@ -0,0 +1,26 @@
{
"errcode": 0,
"errmsg": "ok",
"statistic_list": [
{
"stat_date": 1645545600,
"statistic": {
"session_cnt": 1,
"customer_cnt": 1,
"customer_msg_cnt": 1,
"reply_rate": 1,
"first_reply_average_sec": 17,
"satisfaction_investgate_cnt": 1,
"satisfaction_participation_rate": 1,
"satisfied_rate": 1,
"middling_rate": 0,
"dissatisfied_rate": 0,
"upgrade_service_customer_cnt": 0,
"upgrade_service_member_invite_cnt": 0,
"upgrade_service_member_customer_cnt": 0,
"upgrade_service_groupchat_invite_cnt": 0,
"upgrade_service_groupchat_customer_cnt": 0
}
}
]
}