feat(work): 新增客服会话分配相关接口

This commit is contained in:
Fu Diwei 2021-09-30 16:33:57 +08:00
parent 836aef598b
commit c5d9874248
9 changed files with 160 additions and 0 deletions

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@ -181,5 +181,49 @@ namespace SKIT.FlurlHttpClient.Wechat.Work
return await client.SendRequestWithJsonAsync<Models.CgibinKfServicerListResponse>(flurlReq, cancellationToken: cancellationToken);
}
#endregion
#region ServiceState
/// <summary>
/// <para>异步调用 [POST] /cgi-bin/kf/service_state/get 接口。</para>
/// <para>REF: https://open.work.weixin.qq.com/api/doc/90000/90135/94669 </para>
/// <para>REF: https://open.work.weixin.qq.com/api/doc/90001/90143/94698 </para>
/// </summary>
/// <param name="client"></param>
/// <param name="request"></param>
/// <param name="cancellationToken"></param>
/// <returns></returns>
public static async Task<Models.CgibinKfServiceStateGetResponse> ExecuteCgibinKfServiceStateGetAsync(this WechatWorkClient client, Models.CgibinKfServiceStateGetRequest request, CancellationToken cancellationToken = default)
{
if (client is null) throw new ArgumentNullException(nameof(client));
if (request is null) throw new ArgumentNullException(nameof(request));
IFlurlRequest flurlReq = client
.CreateRequest(request, HttpMethod.Post, "cgi-bin", "kf", "service_state", "get")
.SetQueryParam("access_token", request.AccessToken);
return await client.SendRequestWithJsonAsync<Models.CgibinKfServiceStateGetResponse>(flurlReq, data: request, cancellationToken: cancellationToken);
}
/// <summary>
/// <para>异步调用 [POST] /cgi-bin/kf/service_state/trans 接口。</para>
/// <para>REF: https://open.work.weixin.qq.com/api/doc/90000/90135/94669 </para>
/// <para>REF: https://open.work.weixin.qq.com/api/doc/90001/90143/94698 </para>
/// </summary>
/// <param name="client"></param>
/// <param name="request"></param>
/// <param name="cancellationToken"></param>
/// <returns></returns>
public static async Task<Models.CgibinKfServiceStateTransferResponse> ExecuteCgibinKfServiceStateTransferAsync(this WechatWorkClient client, Models.CgibinKfServiceStateTransferRequest request, CancellationToken cancellationToken = default)
{
if (client is null) throw new ArgumentNullException(nameof(client));
if (request is null) throw new ArgumentNullException(nameof(request));
IFlurlRequest flurlReq = client
.CreateRequest(request, HttpMethod.Post, "cgi-bin", "kf", "service_state", "trans")
.SetQueryParam("access_token", request.AccessToken);
return await client.SendRequestWithJsonAsync<Models.CgibinKfServiceStateTransferResponse>(flurlReq, data: request, cancellationToken: cancellationToken);
}
#endregion
}
}

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@ -0,0 +1,22 @@
namespace SKIT.FlurlHttpClient.Wechat.Work.Models
{
/// <summary>
/// <para>表示 [POST] /cgi-bin/kf/service_state/get 接口的请求。</para>
/// </summary>
public class CgibinKfServiceStateGetRequest : WechatWorkRequest
{
/// <summary>
/// 获取或设置客服账号 ID。
/// </summary>
[Newtonsoft.Json.JsonProperty("open_kfid")]
[System.Text.Json.Serialization.JsonPropertyName("open_kfid")]
public string OpenKfId { get; set; } = string.Empty;
/// <summary>
/// 获取或设置外部联系人账号。
/// </summary>
[Newtonsoft.Json.JsonProperty("external_userid")]
[System.Text.Json.Serialization.JsonPropertyName("external_userid")]
public string ExternalUserId { get; set; } = string.Empty;
}
}

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@ -0,0 +1,22 @@
namespace SKIT.FlurlHttpClient.Wechat.Work.Models
{
/// <summary>
/// <para>表示 [POST] /cgi-bin/kf/service_state/get 接口的响应。</para>
/// </summary>
public class CgibinKfServiceStateGetResponse : WechatWorkResponse
{
/// <summary>
/// 获取或设置会话状态。
/// </summary>
[Newtonsoft.Json.JsonProperty("service_state")]
[System.Text.Json.Serialization.JsonPropertyName("service_state")]
public int ServiceState { get; set; }
/// <summary>
/// 获取或设置接待人员的 UserId。
/// </summary>
[Newtonsoft.Json.JsonProperty("servicer_userid")]
[System.Text.Json.Serialization.JsonPropertyName("servicer_userid")]
public string? ServicerUserId { get; set; }
}
}

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@ -0,0 +1,36 @@
namespace SKIT.FlurlHttpClient.Wechat.Work.Models
{
/// <summary>
/// <para>表示 [POST] /cgi-bin/kf/service_state/trans 接口的请求。</para>
/// </summary>
public class CgibinKfServiceStateTransferRequest : WechatWorkRequest
{
/// <summary>
/// 获取或设置客服账号 ID。
/// </summary>
[Newtonsoft.Json.JsonProperty("open_kfid")]
[System.Text.Json.Serialization.JsonPropertyName("open_kfid")]
public string OpenKfId { get; set; } = string.Empty;
/// <summary>
/// 获取或设置外部联系人账号。
/// </summary>
[Newtonsoft.Json.JsonProperty("external_userid")]
[System.Text.Json.Serialization.JsonPropertyName("external_userid")]
public string ExternalUserId { get; set; } = string.Empty;
/// <summary>
/// 获取或设置会话状态。
/// </summary>
[Newtonsoft.Json.JsonProperty("service_state")]
[System.Text.Json.Serialization.JsonPropertyName("service_state")]
public int ServiceState { get; set; }
/// <summary>
/// 获取或设置接待人员的 UserId。
/// </summary>
[Newtonsoft.Json.JsonProperty("servicer_userid")]
[System.Text.Json.Serialization.JsonPropertyName("servicer_userid")]
public string? ServicerUserId { get; set; }
}
}

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@ -0,0 +1,15 @@
namespace SKIT.FlurlHttpClient.Wechat.Work.Models
{
/// <summary>
/// <para>表示 [POST] /cgi-bin/kf/service_state/trans 接口的响应。</para>
/// </summary>
public class CgibinKfServiceStateTransferResponse : WechatWorkResponse
{
/// <summary>
/// 获取或设置用于发送响应事件消息的 Code。
/// </summary>
[Newtonsoft.Json.JsonProperty("msg_code")]
[System.Text.Json.Serialization.JsonPropertyName("msg_code")]
public string MessageCode { get; set; } = default!;
}
}

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@ -0,0 +1,4 @@
{
"open_kfid": "wkxxxxxxxxxxxxxxxxxx",
"external_userid": "wmxxxxxxxxxxxxxxxxxx"
}

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@ -0,0 +1,6 @@
{
"errcode": 0,
"errmsg": "ok",
"service_state": 3,
"servicer_userid": "zhangsan"
}

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@ -0,0 +1,6 @@
{
"open_kfid": "wkxxxxxxxxxxxxxxxxxx",
"external_userid": "wmxxxxxxxxxxxxxxxxxx",
"service_state": 3,
"servicer_userid": "zhangsan"
}

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@ -0,0 +1,5 @@
{
"errcode": 0,
"errmsg": "ok",
"msg_code": "MSG_CODE"
}